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Manager, Patient Access

University of Miami
Published
February 23, 2024
Location
Miami, FL
Job Type
Work Setting
In-office

Description

The Miami Transplant Institute has an exciting opportunity for a Manager, Patient Access position. The incumbent oversees the business operations of the Patient Access Department to ensure a smooth entry of patients to departmental services, while maintaining timely and accurate business information and guaranteeing payment of services rendered.

Roles and Responsibilities                                                                

  • Recruits, supervises, trains, and disciplines staff, and prepares performance reports.
  • Manages day-to-day activities of personnel to ensure the timely registration of patients, accurate data entry of patient biographical and financial information, and proper payment collection.
  • Reviews records to ensure that each patient was properly verified for insurance purposes and that proper information was written on each patient’s chart prior to clinic date.
  • Serves as department expert on registration, insurance verifications, and documentation guidelines.
  • Ensures adequate staffing is maintained on a 24-hour basis.
  • Assists in the development and implementation of the department’s annual budget.
  • Works with upper management to generate strategy and operational initiatives, and policies.
  • Maintains current knowledge of rules and regulations and educates staff on any variations.
  • Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures.
  • Ensures employees are trained on controls within the function and on University policy and procedures.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

Core Qualifications

  • Bachelor’s degree in related field.
  • Minimum 3 year of relevant experience.
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