UnitedHealth Group
Published
September 22, 2021
Location
Houston, TX
Category
Other  
Job Type
Work Setting
In-office

Description

Do you have compassion and a passion to help others? Transforming healthcare and millions of lives, as a result, starts with the values you embrace and the passion you bring to achieve your life’s best work. (sm)

The Senior Medical Assistant – Integration Practice Consultant will provide supervision, training, leadership, and support to acquired clinic staff to ensure established policies, procedures, and operating guidelines for WellMed are being followed.  Works closely with acquired providers and operational partners, including training teams, to ensure successful clinic integration.

Primary Responsibilities: 

  • Travels to various assigned clinics to provide MA supervision, support, and training in acquired clinics to support the integration process
  • Provides supervision, support and serves as an ongoing consultant resource to the acquired clinic to ensure performance goals are met
  • Engages the providers and staff as an early adopter and mentor of the changes being implemented in the company
  • Engages integration team to provide appropriate resources for training, tools, and support to the clinic team to reach a desired optimal state of operation
  • Builds and maintains relationships across business groups and cross-functional teams, including PSR’s, MA’s, RN / LVN’s, APC’s, Physicians, and leadership
  • Ensures integration timelines are met in accordance with the approved project plan
  • Supervises and serves as an Integration practice consultant assisting clinical staff in defining and executing appropriate workflows based on the introduction of new processes
  • Demonstrates a subject matter expert knowledge of and ability to perform skills within the scope of a Certified Medical Assistant, including but not limited to, procedures, injections, screenings, EKGs, and phlebotomy. Able to adjust to clinic activities that often vary from day today
  • Performs, supervises, and trains the standard tasks associated with patient care with minimal oversight from supervisor:
  • Prepares charts prior to clinic sessions, ensures all specialist reports and test results are documented and available for physician review. Processes appropriate documents in an organized and accurate fashion
  • Rooms patients according to company standards update medication lists and complete screenings as indicated
  • Records patient care documentation in the medical record accurately and in a timely manner
  • Assists the provider during patient visits, including documenting portions of the visit in the electronic medical record while the provider is examining the patient. Requires active listening and the ability to accurately capture the provider’s instructions

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you a clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:  

  • High school graduate or GED equivalent 
  • 4+ years of experience as a Certified Medical Assistant 
  • Current, valid nationally recognized Medical Assistant Certification 
  • Current, valid BLS certification 
  • Computer literacy and the ability to master new applications and electronic medical records 
  • Knowledge of medical terminology
  • ICD-10 and CPT coding
  • Extensive travel throughout WellMed markets – approximately 90-100% travel 
  • This position requires Tuberculosis screening as well as proof of immunity to Measles, Mumps, Rubella, Varicella, Tetanus, Diphtheria, and Pertussis through lab confirmation of immunity, documented evidence of vaccination, or a doctor’s diagnosis of disease

Preferred Qualifications:

  • Bilingual (English / Spanish) verbal and written proficiency
  • Graduation from an accredited Medical Assistant program 
  • Experience with WellMed Care Model and processes 
  • Experience with the geriatric population in healthcare

 

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