On-Site Health Care Advisor

Optum
Published
May 19, 2022
Location
Overland Park, KS
Category
Other  
Job Type
Work Setting
In-office

Description

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that is improving the lives of millions. Here, innovation is not about another gadget; it is about making health care data available wherever and whenever people need it, safely and reliably. There is no room for error. If you are looking for a better place to use your passion and your desire to drive change, this is the place to be. It's an opportunity to do your life's best work.(sm)

This role will be responsible for supporting health and wellness initiatives meant to give the employees the tools to make lifestyle changes, and to provide a wealth of health care resources. When employees need advice on healthy habits, chronic condition management, and treatment, the onsite Health Care Advisor will help employees in developing a personalized plan.  This role will also be responsible for medical, stress, nutrition management and exercise planning along with face to face clinical support to consumers across a wide array of health topics and conditions.  This role includes knowledge of the health plan benefit design with assisting employees achieve their goals on the most cost effective plan. This role will also support employees enrolled in the Medical Weight Loss program.
This role will also include hosting and executing onsite and virtual events and activities that encourage healthy living. To encourage employee participation, this role will work closely with site leadership, site wellness champions, and employee councils to plan and rollout company-wide and site-specific initiatives. This role is responsible for being a highly visible, and a personal face of the Well.

Employee initiatives are a highly visible and strategic innovation initiative. With any innovation you can expect an environment that will continue to evolve on a regular and consistent basis.  The desired candidate will have an interest in helping define new health and wellness processes and be flexible in supporting change initiatives.

Key Functions

  • The onsite Health Care Advisor motivates and engages employees in ways that result in positive health outcomes for the worksite population.  The Health Care Advisor is a visible health and wellness role model at the site identifying and prioritizing risks and opportunities and connecting leaders and employees with high-value well-being resources. The Health Care Advisor helps employees navigate the healthcare system by helping employees: resolve claims and benefits questions, identify quality providers and schedule appointments, identify lower cost, high quality treatment options and deliver or coordinate evidence based chronic condition management and treatment.  The Health Care Advisor will offer on-site well-being services including, biometric screenings, health education coaching, smoking cessation, nutrition management, fitness planning and more in addition to virtual support of MWL services.

Primary Responsibilities

  • Serve as employee advocate, going above and beyond to provide expert, proactive services such as:
  • Personalized information on best place of service for needed care
  • Recommendations for Primary Care Physicians and Specialists
  • Recommendations for high quality, best cost, evidence based treatment options
  • Education to help simplify and navigate the healthcare system
  • Answers to benefits questions and assistance in claims issues resolution
  • Resource for all UHG and community well-being resources
  • Outreach to community primary and specialty groups
  • Serve as clinician providing the following on-site services:
  • Biometric screenings
  • Blood Pressure Screenings
  • Nutrition management, fitness planning, well-being guidance and coaching
  • Condition and case management
  • Serve as clinician providing the following virtual services:
  • MWL specific Nutrition management, fitness planning, well-being guidance and coaching
  • Lead virtual group MWL support and educational classes
  • Deliver Population Health strategic planning and outreach
  • Evaluate population health metrics of the site and provide a quarterly action plan including employee outreach, worksite programs and events that target improvement in population health
  • Outreach activities including welcome calls for new participants and check in calls for higher risk individuals
  • Provide ideas and feedback on marketing materials for better engagement
  • Well-being Champion
  • Contagious positive attitude that inspires others and models health and wellness
  • Visible resource actively participating in worksite events and part of worksite fabric
  • Resource for healthy culture/environment in collaboration with leadership, café vendor, real estate services and site well champ
  • Establishes report and trust with employees and leadership
  • Coordinates well-being related communications and marketing at the site (posters, desk drops, etc.)
  • Works closely with well champ and/or wellness committee and engagement committees

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

  • Current, Registered Dietitian and licensed or license eligible in the state of KS
  • 3+ years clinical experience in a hospital or community setting
  • Proven ability to deliver health education and programming to motivate and engage
  • Demonstrated ability and experience leading group classes
  • Experience in a Wellness and/or Disease Management role
  • Self-directed, self-managed
  • Proficient with a variety of computer based clinical care tools/EMR
  • Proficient in Microsoft Office Suite and Power Point
  • Strong oral communication and interpersonal skills
  • Demonstrated effective written and oral communication that is clear, well-organized and demonstrates an understanding of audience needs
  • CPR certification required, can obtain upon hire
  • Full COVID-19 vaccination is an essential requirement of this role. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination prior to employment to ensure compliance

Preferred Qualifications

  • Health and Wellness Coaching certification preferred
  • Obesity Specialist training or certification preferred
  • Position Requirements:
  • Location: Overland Park, KS
  • General day-time Monday-Friday (Specific days/hours to be determined)
  • Hours may change on demand
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