Promote the standing of the Red Cross in the medical community by forming robust and supportive relationships with hospital customers. Provide accurate and timely medical and technical consultation and education in transfusion medicine to customers and to all operational areas of the assigned regions. Promote and provide patient services. Coordinate medical communications between the blood services regions and the local and national medical community. Develop and implement all medical policies and procedures of the blood regions to which the medical director is assigned. Responsible for the medical aspects of regulated procedures, patient services and collaborative research in the blood division, in conjunction with the BHQ Medical Office. Promote the Red Cross by serving on transfusion committees, medical and technical advisory committees, and external committees of AABB, CAP, ASFA, and other professional organizations.
Perform all duties and medical responsibilities in compliance with Red Cross standard operating procedures, federal regulations (i.e., CFR, OSHA, and CLIA), state and local regulations, and the consent decree.
Medical Consultant in Transfusion Service, Patient Services, Patient Blood Management
1. Provide medical consultation in transfusion medicine, blood banking and patient services to hospital customers.
2. Organize and participate in regional Medical and Technical Advisory Committees or equivalent programs for hospital customers.
3. Provide continuing medical education to external customers and internal audiences.
4. Promote the safe and effective use of blood components through interactions with hospital customers, and participation on transfusion committees and professional organization committees (i.e., AABB, CAP).
5. Direct patient service programs including but not limited to therapeutic apheresis, stem cell collection and processing, perioperative autologous cell salvage, and patient blood management.
Medical Oversight of Blood Center Operations and Regulated Activities
6. Direct the medical aspects of regulated blood center operations including collections, donor management, recipient adverse reactions, suspect product investigations, and other operational systems.
Direct investigations of donor complications and recipient transfusion reactions by interacting with the Donor and Client Support Center to ensure timely completion, documentation and reporting to BHQ hemovigilance program.
8. Participate in the development of national procedures, policies or position statements on medical criteria for donor eligibility and safety, component quality, and transfusion practice.
9. Serve as CLIA Laboratory Director for regulated collection activities in assigned regions, immunohematology laboratories, HLA laboratories, stem cell collection and processing, and/or national testing laboratories.
10. Investigate concerns and complaints related to donor complications, customer service, or hospital relationships including notification of Executive Leadership, as necessary; plan and implement appropriate corrective actions.
Perform other duties as assigned.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified.
Medical Directors perform all the medical roles and functions related to regulated blood center operations, patient services, and laboratory supervision in the regions to which they are assigned.
Interact with hospital customers, donors and staff to provide consistent, timely and comprehensive medical guidance and information.
Perform medical and clinical duties to support regional or divisional activities and ensure adequate coverage in all domains.
Provide and develop Patient Services programs in the region.
Provide medical expertise and expert opinion to other internal and external audiences, including but not limited to operations, sales and marketing, the Office of General Counsel, regulatory agencies, and public inquiry.
Participate in BHQ continuing medical education programs.
Medical Directors will be expected to travel between the regions to which they are assigned, as little as 20% but up to 50% of their time as needed.
- M.D. or D.O. degree with post-graduate training/specialization in blood banking/transfusion medicine is required. Board certified or eligible in internal medicine, pediatrics or clinical pathology. Board certified or eligible in blood banking/transfusion medicine or equivalent is highly desirable. Extensive knowledge of current/projected trends in transfusion medicine/blood banking and hospital health care highly desirable. Knowledge of medical/technical principles of blood center operations.
- Must be licensed in the state of the primary site of the assigned regions and other states served by the regions and/or division, as needed. Must obtain and maintain professional credentials in medicine, including but not limited to state medical licensure, laboratory director certification and specialty boards. Medical directors must meet all of the requirements of the state where they are designated as laboratory directors or assistant directors. Laboratory directors or assistant directors for a clinical laboratory or blood bank holding a New York State clinical laboratory permit must hold a Certificate of Qualification in the required category(ies). DEA certification may be required.
- Five years experience in blood banking/transfusion medicine, or related field desired. Experience in relevant medical/scientific research and scholarly activities sufficient to warrant academic appointment is highly desirable.
Essential Functions/Physical Requirements
The duties above indicate the essential functions of the position. Operational flexibility is required to meet sudden and unpredictable needs. May be required to travel to sites throughout the region.
Exposure levels are based on the essential functions as stated in this position description; however, in some instances, variances may occur due to the applicable nature of this position within a particular work site. Therefore the work site may determine the exposure level to be greater than or less than the below stated level.
This position is an exposure category 2 in view of the fact that the incumbent occasionally, on an unplanned basis, is required to work under conditions where the potential exists for the incumbent to make contact with blood or blood components and/or human body fluids or tissue samples as a result of splashes, spills, and/or needlesticks.