You’re an experienced health communicator and manager with a passion for health literacy and proven ability to reach marginalized communities through partnerships, social media, community outreach, and digital marketing. You're fluent in the foundations of health communication —from behavior change theories to audience segmentation —and you have deep experience planning, implementing, and evaluating health communication programs. You’re a natural relationship-builder, able to grow and expand partnerships and support health communication campaigns on behalf of our clients. You enjoy working independently and collaboratively, are skilled in giving and receiving feedback, and enjoy supervising and mentoring others. You are passionate about making health information easier to understand and use. The most competitive candidates will have experience managing budgets and contracts.
What you will do
The core functions of this role include:
- Managing health communication outreach tasks. As a Health Communication Manager, you’ll lead tasks and projects with an emphasis on outreach to marginalized communities and multicultural communication. With the support of an interdisciplinary team, you’ll design, execute, implement, and evaluate communication and outreach strategies grounded in audience research and relevant communication theory. You’ll set measurable goals that ensure the success of a project. You’ll keep project teams and clients focused by advocating for end users’ needs, health literacy best practices, and cultural competence principles.
- Managing client partnership relationships. You will work with clients and internal subject matter experts to set partnership engagement strategy across multiple contracts. You’ll develop and maintain relationships with a broad range of stakeholders and partner organizations, ranging from federal agencies to social media influencers to private companies. You’ll develop and implement awareness and behavior change campaigns, co-creating campaign materials with partner organizations. Your role will include some logistical support, including arranging partnership meetings, facilitating partnership agreements, and tracking partner engagement.
- Supervising and mentoring staff. You’ll not only lead your internal team in their project tasks, but will also mentor and supervise. You’ll give verbal and written feedback to colleagues, and you’re ready to practice "radical candor."
- Contributing to health literacy thought leadership. You will build capacity across our health communication program. This could include preparing internal training activities, creating guidance on best practices, providing direct training and coaching to staff, preparing proposals for new work, writing posts for our email newsletter, and presenting on behalf of CH at relevant professional events —all related to multicultural communication and health literacy.
- Bachelor’s degree in communication, public health, or a related social science
- Minimum 5 years professional experience in public health education, health communication, and/or communication research
- Demonstrated effectiveness in a project management role, with an ability to establish and document processes
- Experience developing health communication programs and products for marginalized communities
- Experience developing and managing partnerships with a variety of organizations, including federal agencies and nonprofit organizations
- Experience executing outreach strategies using various channels, including social media
- Experience executing high-level editing and writing with limited supervision
- Experience developing materials for audiences with limited (health) literacy skills
- Master’s degree in communication, public health, or a related social science
- Experience managing budgets and contracts
- Experience implementing health education theories and principles and user-centered design methods when developing content or tools for web and print
- Experience conducting user or audience research
- Familiarity with federal plain language guidelines and best practices
- Experience working with graphic designers and web developers
- Supervisory experience
- Experience translating technical/medical information into plain language
- Solid working knowledge of common operating systems and software including Mac OS.
- Comfortable with digital-based work, especially digital project management and collaboration tools and video conferencing.
At CommunicateHealth, we acknowledge that our employees are the best and brightest, and we want to compensate you accordingly!
Mission-based work with competitive and equitable compensation
Annual profit share (eligible after 1 full year of employment)
- Open paid time off policy
- 401K with 4% company match
- Comprehensive health, dental, and vision insurance plans (CH pays 80% for individuals and 75% for families and couples)
- Parking and commuter reimbursement (Rockville office)
- Up to 6 weeks paid parental leave (up to 6 additional weeks of unpaid leave) and flexible schedules for working parents
- Life insurance base plan of $50,000
A healthy social and emotional work environment
- Workspaces available in Washington, D.C. and Rockville, MD
- Flexible schedules, including work-from-home days and Summer Fridays
- Weekly all-staff Creative Time
- Standing desks
- Gym membership reimbursement (included with company-sponsored health insurance plan)
- Co-working opportunities and paid office visits for remote employees
- In-office massages
Personal and professional development and training
- $1,500+ of professional development annually
- Company support for applying to and presenting at professional conferences
- Individual coaching and mentoring, including access to CH principals
- Pro-bono and community work that align with the CH mission
- Company-sponsored trainings throughout the year
Founded in 2009, CommunicateHealth is a consulting firm with a mission: We make health information easier to understand through the use of plain language and human-centered design principles. We are a woman-owned, LGBT-owned company committed to diversity, equity, and inclusion – on our team and in our approach to the work. CommunicateHealth is an equal opportunity/affirmative action employer.