American Society of Addiction Medicine
March 25, 2020
Rockville, Maryland
Job Type
Work Setting


The Director of Quality Improvement will work to accelerate the American Society of Addiction Medicine’s (ASAM) efforts to transform America's addiction treatment infrastructure, expanding access to research-validated, results-based care. Effective treatments for addiction exist but they are highly underutilized and often implemented in non-evidence based ways. Training, education, and standards are the key to success, and ASAM is at the forefront of that work. In this role, you will work collaboratively with ASAM leadership, ASAM’s Board and Committees, as well as with national stakeholders, healthcare organizations, and state health officials who are working to reform the addiction treatment system.


Reporting to the Chief Quality and Science Officer and managing a team of three, you will oversee publicationsclinical guideline development, the implementation of the ASAM Level of Care certification program (in partnership with CARF International), and the licensing, copyright, and permission process for The ASAM Criteria®. ASAM’s growth and the growth in adoption of The ASAM Criteria has been rapid. In consultation with ASAM leadership and expert committees, you will develop and implement strategies to support comprehensive and effective implementation of The ASAM Criteria standards across the healthcare system. You will also help to develop strategies to protect the ASAM Criteria brand to ensure that when patients and families see the brand it is equated with high quality, evidence-based care. We also anticipate you will oversee the development of 2 new or updated clinical guidelines during the next year.


This is an exciting time to join us as we launched the ASAM Level of Care certification program last summer. This certification will be the first program of its kind to independently assess and verify treatment programs’ ability to deliver care following the standards in The ASAM Criteria for a specific level of care. Policy makers, healthcare systems, and payers can use this information to support effective implementation of The ASAM Criteria standards, to support access to the full continuum of care for addiction, to reduce prior authorization requirements, structure reimbursement models, or create centers of excellence for addiction treatment, driving improvements in the quality of addiction treatment.


Organization Overview

ASAM is a fast-growing professional medical society representing over 6,300 physicians, clinicians, and associated professionals who are leading the movement to transform America's addiction treatment infrastructure and expand access to research-validated, results-based care in the field of addiction medicine. This is an important time to be joining ASAM. Landmark legislation, H. R. 6, the SUPPORT for Patients and Communities Act, now provides significant resources in support of opioid use disorder prevention, recovery, and treatment. This funding allows communities to dramatically expand patient access to high quality, evidence-based, comprehensive care.


Responsibilities of the Director of Quality Improvement

  • Oversee ASAM publication development – books, clinical guidelines, pocket guides, etc. This will involve oversight of project managers’ work with expert committees and contractors.
  • Oversee the ASAM Level of Care certification program (in partnership with CARF International). This will involve oversight of project managers’ work with expert committees, CARF, and contractors.
  • Oversee ASAM’s copyright and permissions process for The ASAM Criteria.
  • Manage relationships with states to support their efforts to implement The ASAM Criteria.
  • Encourage adoption of ASAM endorsed tools and resources to support effective adoption (e.g. ASAM Level of Care Certification, ASAM Criteria Training, ASAM CONTINUUM, etc.)
  • Manage the permissions process for public entities that wish to reference the ASAM Criteria in ways that go beyond our Fair Use Guidelines and address ad-hoc issues and unique use-cases that emerge.
  • Negotiate highly sensitive public entity permission agreements in partnership with ASAM leadership and interface with outside counsel as needed to address intractable infringing parties.
  • Work with ASAM’s board and committees to:
  • Define a framework for endorsing The ASAM Criteria trainers and training programs.
  • Develop a training program to help prepare treatment program for ASAM Level of Care Certification and a faculty development strategy for this training program.
  • Work with ASAM leadership to build strategies for pushing the field towards more effective implementation of The ASAM Criteria.
  • Oversee negotiations with payers and managed care organizations to use The ASAM Criteria in utilization review.
  • Work with ASAM leadership and ASAM board/committees to develop and implement strategic priorities to support quality improvement, including clinical quality measurement, in the addiction treatment system.
  • Represent ASAM in discussions with major stakeholders and internal leadership using your clinical and industry expertise to manage the strategic and technical implications of these efforts.


Qualifications of the Director of Quality Improvement

  • Master’s in public health or behavioral health related field preferred, plus 5 years of experience (or bachelors plus 7 years).
  • Supervisory experience.
  • Knowledge of addiction treatment (or behavioral health field).
  • Experience with strategic planning and oversight.
  • Experience working with expert committees (experience with clinical guideline development a plus).
  • Understanding of intellectual property licensing a plus.


Attributes of the Director of Quality Improvement

  • Results-driven focus. You smoothly manage through ambiguity and easily shift gears, reprioritize, and stay focused on outcomes. You consistently achieve results, even under tough circumstances.
  • Project manager. You allocate and optimize resources, assign responsibility, manage timelines, reduce risks, and get the project done.
  • Team builder. Your commitment to working as both a leader and team player contributes to a positive team spirit and motivates others to action. You build strong teams that apply their diverse skills and perspectives to achieve common goals.
  • Problem solver. You understand the big picture and easily recognize challenges before they occur. You make sense of complex, and sometimes contradictory, information to effectively solve problems.
  • Collaborative approach. You work cooperatively, seeking to understand concerns and realistically manage expectations. You find common ground and build consensus for workable solutions. You know how to take a stand and disagree without being disagreeable.
  • Respectful. You are approachable and responsive. Stakeholders appreciate your knowledge and your ability to communicate in a clear manner.


What’s Attractive to the Right Director of Quality Improvement Candidate?

  • ASAM’s work is helping millions of patients, families, and communities impacted by addiction. Thanks to new funding, our work will continue to help address this vast national crisis.
  • We enjoy a strong organization culture, living by our values of open collaboration, trust, courage, and connectedness. We are proud to have earned the Sloan Award for Excellence in Workplace Effectiveness and Flexibility.
  • We offer competitive compensation and benefits that include generous paid vacation and sick leave, transportation reimbursement, health insurance, flex savings accounts, retirement contribution, tuition reimbursement, and more.
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