The Chief Medical Officer (CMO) serves as the senior clinical advisor to PHN management. This position should represent the interests of the practicing clinicians to the Executive Team and the Board of Directors. At the same time, the CMO must serve to define and explain corporate goals and directives to the medical staff. The CMO must also be involved in efforts to ensure that all clinicians comply with all regulatory and legal requirements and must also direct efforts at maintaining and improving the quality of care provided to PHN patient populations.
Who We Are
The Primary Health Network (PHN) began with one small community health center site in the Shenango Valley, PA, in 1984, with a central focus on providing the highest quality of care to the communities we serve. Since our inception in 1984, The Primary Health Network, a private, non-profit organization, has worked with local communities to implement the Community Health Center model of care.
After over 37 years of service, PHN has grown to become one of the largest Federally Qualified Health Centers in Pennsylvania and one of the largest in the nation. Currently, we staff over 150 physicians, dentists, physician assistants, certified nurse practitioners, and other health professionals. Our support staff includes over 450 employees, as well. Each year, we reach over 100,000 patients through health, educational, and enabling services.
At PHN, our patients are the center of our focus. We take various measures to ensure that our patients receive the highest quality of care. Some initiatives include our Primary Care Medical Home, free patient transportation to medical appointments, and our continued accreditation by the Joint Commission. Adapting to the changing healthcare market, PHN participates in most managed care plans, processes most insurances, and offers a Sliding Fee Discount to eligible patients.
Our employees are our most valuable resource, and we are committed to fostering a collaborative work environment where employees feel safe, valued, and heard. We also believe in providing opportunities for professional growth through tuition reimbursement and on-the-job training, and our leadership team supports a healthy work-life balance to prevent burnout and sustain our workforce.
As a leader in our industry, PHN continues to pave the way for health centers across the nation. We hope that you consider joining our team to make a difference in the many communities we serve.
The primary resource for medical providers with regard to
- Communication with administration
- Clinical policies and procedures
- EMR use
- Regulatory issues
- Quality improvement / Performance Improvement initiatives
- Planning and execution of semi-annual PHN Provider Meetings
- Perform biannual Provider Evaluations for all Primary Care, Pediatric, OB/GYN providers
- Assist the Behavioral Health Director in performing biannual Provider Evaluations for all Behavioral Health Providers
- Assist the Dental Director in performing biannual Provider Evaluations for all Dental Providers
Ensures the quality, safety, and efficiency of medical care provided throughout PHN
- Chairs Performance Improvement Committee. This is a multidisciplinary committee responsible for assessing the quality of clinical care and initiating site-specific and network-wide PI/QI projects to improve that quality. It also receives reports and analyzes trends in Customer Service Reports, Event Reports, Sentinel Events, and Root Cause Analyses.
- Chairs Clinical Issues Committee. (see below).
- Supervises Quality Department. (see below)
- Improve compliance and clinical performance regards all relevant HEDIS measures
- Optimize PHN quality of care
- Optimize benefits of participation in third-party gainsharing programs (Highmark, UPMC, Gateway, United Healthcare, etc.)
Chair Clinical Issues Committee
- Forum for discussion of all clinical issues
- Reviews all new provider credentialing and re-credentialing files; forwards recommendations to the Board of Directors for approval.
Supervision of Quality Department
- Assist with TJC and HRSA inspections and requirements
- Participate in the Performance Improvement Committee and assist in developing and implementing organizational PI projects.
- Clinical Policy Review
- Event Reports
- Participate in Root Cause Analyses
- FTCA / Risk management issues
- Coordinate efforts to improve provider efficiency and productivity to ensure patient access and organizational viability.
- Assist Operations Department in the implementation and adoption of the Primary Care Medical Home model of care both in terms of philosophy as well compliance with regulatory and certification requirements
Professional Networking Activities
The CMO participates in professional networking activities throughout the organization. This includes attendance at various regular meetings, including Senior Management, Clinical Issues Committee (chair), Clinical Directors, Performance Improvement, Business Management, and Strategic Planning, as well as providing regular reports to the Board of Directors. The CMO will also participate in team projects as defined by Administration.
- MD or DO degree
- Board certification by an ABMS or AOA specialty board
- Minimum 5 years of clinical experience
- Minimum 3 years of administrative experience in a clinical healthcare-related field
- Management expertise, including personnel management