The Chief Clinical Officer provides leadership in conceptualization, development, implementation, management, measurement, cost management, and quality management initiatives of therapeutic clinical services. Establishes the clinical philosophy and practice across all programs and services. Develops and supervises the clinical intern program. Establishes the clinical professional development program. Leads new program development initiatives and expansion efforts.
Essential Job Functions
- Ensures that all programs comply with TCC policy and procedures as well as all regulatory and licensing requirements.
- Works closely with the Chief Program Officer and other senior leadership team members to develop policies, procedures, protocols, strategies, action plans to address problems/concerns, goals, and objectives.
- Provide leadership and direction to clinical services to include residential and outpatient services, prevention services, community-based services, and admissions.
- Provides training and supervision to the clinical leadership teams as well as the clinical services teams for delivering quality services in accordance with applicable regulations, contract requirements, and guidelines.
- Provide strategic leadership to gain commitment and mobilize others to achieve organizational goals.
- Develop and maintain clinical program procedures to enhance program communication and consistency.
- Ensure quality programs by performing random audits to ensure all clinical and program documentation is accurate, complete, filed, audited, and submitted as required and in compliance with quality standards and contract requirements.
- Provide direction to create program literature and marketing initiatives to assure that facilities and programs operate at optimum capacity.
- Participate in community programs, media activities, and speaking engagements.
- Collect data and complete reports for compliance with federal, state, funding, and accreditation agency requirements.
Other Job Functions
- Responsible for clinical program curriculum development, implementation, and maintenance.
- Assist all clinical programs in reflecting strategic goals in their budgets.
- Translate key goals and strategic priorities into all areas of clinical program development and implementation.
- Actively participate in annual budget preparation and long-range strategic planning.
- Provide leadership and direction to clinical internship programs to continue to build strong relationships with local colleges and universities and ensure that Tennyson is providing appropriate programs, supervision, and opportunities for student clinician development.
- Adheres to and promotes the Tennyson Mission, Vision, and Values while acting as a role model for others.
Knowledge Skills and Abilities
- Ability to implement a strengths-based leadership approach throughout the organization
- Extensive knowledge of Colorado rules and regulations related to state and local grants and contracts
- Ability to utilize an electronic healthcare record
- Demonstrated ability to work with all levels of staff and manage multiple locations
- Ability to demonstrate a strong sense of his/her accountability and requires the same discipline from his/her staff
- Creative, self-motivated, and results-oriented leadership style, which can direct a wide range of activities and accomplish multiple priorities
- Strong team-builder and inspired leader who works well with a diverse group of employees from a variety of disciplines
- Ability to build relationships with individuals at all levels including staff, county and state partners, community leaders, funding and referral partners, key business leaders, foundation leaders or other individuals who have an interest in the mission of TCC
- Ability to thrive in a rapidly evolving culture that is highly entrepreneurial and can transfer his/her enthusiasm for meeting the challenges that rapid change brings to his/her staff.
- Ability to grow an organization and enjoys meeting the challenges rapid growth can bring
- Communicate effectively with others both orally and in writing
- Ability to work in a fast-paced environment and to make decisions independently and communicate effectively when dealing with clients, families, other staff members, department heads, visitors, external agencies, and community members
- Ability to establish and consistently enforce appropriate boundaries with patients
- Ability to model positive behavior and demeanor
- Understanding of patient development and family systems
- Excellent time management and organizational skills
- Ability to be flexible; problem solver, self-directed; customer service-oriented, and collaborative
- Skills and ability to engage and develop a rapport with patients and families of various backgrounds
- Ability to proficiently operate a computer and other office equipment
- Ability to sit for extended periods of time
- On-campus office environment, school based, and day treatment setting
- Position required to be on-site 100% of time
- Minimal travel may be required
- Licensed psychotherapist (LCSW, LPC, MFT) or psychologist (PsyD or PhD),
- Ten (10) years of higher-level management experience in a behavioral health or healthcare environment which includes mental health or substance abuse services
- Two (2) years in quality management focused position, preferred
- Experience successfully designing and implementing new clinical programs; and with starting new programs to meet community needs
- Must have experience and thorough knowledge of psychiatric disorders and illnesses
- Experience in clinical supervision and program management
- Solid understanding of budgeting, resourcing, and performance evaluation procedures
- Excellent knowledge of standards (e.g., COA) and regulations for the clinical field
- Must be proficient in the delivery, implementation, and oversight of Trauma-Informed Care
- All positions require criminal CBI background check, FBI fingerprint check, State of CO child abuse check, DMV driving record check, pre-employment drug test, pre-employment physical, academic credential verification, and reference check.
- Medical, Dental, Vision Insurance Options (Kaiser, Delta Dental, EyeMed)
- Health Savings Account (with High Deductible Health Plan)
- Generous PTO + 13 paid holidays
- Retirement Plan with Pension Plan: Tennyson will match up to 4% of annual salary
- Voluntary Benefits through Colonial Life: Accident, Cancer, Disability, Critical Illness, Life Insurance
- Employee Assistance Program
- Employee Referral Bonus
- Professional Development Assistance
- Staff Appreciation Events
- Some positions may qualify for the Public Service Loan Forgiveness Program.